SHIPPING & PAYMENT

All deliveries are made via Australia Post. The below delivery lead times have been provided by AusPost, are indicative only, and are subject to the acceptance and approval of your order.

Orders are processed from our warehouse in greater Sydney 1-2 business days after receipt.

Transit times are 5-14 business days. Please note transit times may vary particularly during peak periods, such as December. Business days are defined as Monday to Friday 9.00 am to 5.00 pm, excluding public holidays.

We offer fixed price shipping rates for standard delivery (5-14 business days):

• Sydney CBD: $7.00
• NSW & ACT: $9.50
• Victoria & Brisbane Metro: $11.00
• Adelaide: $13.00
• Regional QLD: $16.00
• Regional SA: $17.00
• Perth & Tasmania: $25.00
• Regional WA: $30.00
• Northern Territory: $38.00

Express Post Delivery is available; please contact RSN Australia on +61 2 9966 0033 prior to placing your order if you would like to arrange it. Shipping costs will be calculated on the size of the order.

Once your order has been packed and dispatched, a tracking number will be emailed to you so you can follow your order's progress.

Please visit our Returns Policy page for any returns due to change of mind, or if you received a damaged or faulty product, or something in error.

Payments are accepted via Visa, Mastercard, AMEX, Afterpay and Paypal.

We have put very strict security measures in place on riedel.com in order to guarantee your personal information. Thus, the RIEDEL website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.

Afterpay is a payment option available to Australian customers for orders valued at a minimum of $100, and up to the value of $1,000. Using Afterpay, customers can have their online orders shipped to them as normal and pay for it in four equal instalments, with nothing to pay upfront.

• Afterpay is only valid for orders valued between $100 - $1,000 including any delivery fees.
• Afterpay is only available in Australia.
• Customers must be 18 years or over and must have a valid debit or credit card.
• Afterpay orders can be returned as per RIEDEL's Return Policy.
• Late fees and additional eligibility criteria apply according to Afterpay's Terms of Service.