ALL ABOUT SHIPPING & PAYMENT

Payments are accepted via Visa, Mastercard, AMEX, Afterpay and Paypal.

Orders are processed 1-2 business days after receipt. Transit times are 5-14 days. Please note transit times may vary particularly during peak periods, such as Christmas.

We offer fixed price shipping rates for standard delivery (5-14 business days):

• Sydney Metro: $7.00
• Regional NSW & ACT: $9.50
• Victoria & Brisbane Metro: $11.00
• Adelaide: $13.00
• Regional QLD: $16.00
• Regional SA: $17.00
• Perth & Tasmania: $25.00
• Regional WA: $30.00
• Northern Territory: $38.00

Express Post Delivery is available, shipping costs are dependent on the size of the order and can be calculated.

Deliveries are made via Australia Post. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 9am to 5pm, excluding public holidays.

Once your order has been packed and dispatched, a tracking number will be emailed through in which you can follow your orders progress.

We have put very strict security measures in place on riedel.com in order to guarantee your personal information. Thus, the RIEDEL website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.

Afterpay is a payment option available to Australian customers for orders valued up to $1,000. Using Afterpay, customers can have their online orders shipped to them as normal and pay for it in four equal installments, with nothing to pay up front.

• Afterpay is only valid for purchases up to $1,000 including any delivery fees
• Afterpay is only available in Australia
• Customers must be 18 years or over and must have a valid debit or credit card
• Afterpay orders can be returned as per Riedel’s return policy 
• Late fees and additional eligibility criteria apply. 
• For complete terms and to learn more click here.