ALL ABOUT RIEDEL

We invite you to visit the CAREERS section of riedel.com, where you will find an updated list of job opportunities. You can also submit your application by e-mail to COA-HR@riedel.com.

Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of lead crystal will expose you to lead - a chemical know to the State of California to cause birth defects or other reproductive harm.

When you register to the RIEDEL SHOP you will be a member of MYRIEDEL. Creating a MYRIEDEL account will enable you to:

• Follow your online orders, access your purchase history and e-receipts
• Manage your personal information
• Opt-in/out of the RIEDEL mailing list
• Save your personal wishlist for access on any device
• Collect MYRIEDEL Reward Points for your next order
• Get special offers for the riedel.com online shop

If you have forgotten your password, please click on the MYRIEDEL icon in the site header and select “Forgot your password?” For security reasons, an automatic email will be sent to the address you have provided with a link that will allow you to create your new personal password.

We offer you the possibility to update and modify all the information of your account by clicking simply entering your MYRIEDEL account and directly modifying your details.

To delete your account, please contact our customer service on +1-888-474-3335 (Mo. - Fr. 9 am – 5 pm).

The Riedel.com Shop should conserve any items placed in your Shopping Cart as long as you are accessing the Cart from the same computer or device, do not clear your cookies, or place an order.

MYRIEDEL members can preserve a Shopping Cart to access from any device by using the Wish List functionality.

Please note that we cannot guarantee the future availability of the pieces placed in your wish list or your shopping cart.

We have put very strict security measures in place on riedel.com in order to guarantee your personal information. Thus, the RIEDEL website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.

All users can navigate riedel.com without registering personal information.

However by creating a MYRIEDEL account and ticking the mailing list option, a MYRIEDEL member agrees to be contacted.

When placing an order, RIEDEL collects all the data of the customer needed for the shipping and billing processes: name, addresses, phone number, email, and, if needed for special countries, the VAT number. In order to complete the order, we will provide some information to our trusted third-party partners, namely bank institutions and shipping partners. We do not keep any credit card information.

For more information please visit our Privacy Policy page.

If you are struggling to find what you are looking to purchase then please our customer service through the contact page, on +1-888-474-3335 (Mo. - Fr. 9 am – 5 pm).

Yes of course, if you visit our contact page. You can ask to have a brochure mailed to you. We aim to send this out within 3 working days.

You can download various brochures and catalogues from our download page in PDF format.

No. We are sorry but gift wrapping is not a service which we offer.

Payments are accepted via credit card, PayPal and Amazon Pay. For credit cards, we accept Visa, American Express and Mastercard. 

Unfortunately not; once we have received your order it will be processed immediately so any additions will need to be sent to us as a new order.