RIGHT OF REVOCATION
A customer who is also a consumer within the meaning of Swiss law (hereinafter also referred to as the “consumer”) has the right to revoke a contract concluded in the online shop within fourteen (14) days without providing reasons.
The revocation period is fourteen (14) days from the day on which the consumer or a third party designated by the consumer other than the carrier acquired possession of the goods. If a consumer has ordered several goods under a uniform order and the goods are delivered separately, the period for exercising this right of revocation is fourteen days from the day on which the consumer or a third party designated by the consumer other than the carrier acquired possession of the last good.
In order to exercise the right of revocation, the consumer must inform RSN-Schweiz GmbH, c/o KD Zug Treuhand AG, Untermüli 7, PO Box 7444, 6302 Zug, Switzerland, Phone: +41 41 766 26 35, e-mail firstname.lastname@example.org, by means of a clear declaration (e.g. a letter sent by post or an e-mail) of his decision to revoke the contract concluded in the online shop. The model revocation form may be used for this purpose, although this is not mandatory. If a consumer exercises his right, RSN-Schweiz GmbH shall immediately send him confirmation of receipt of his revocation on a permanent data carrier (e.g. by e-mail). If consumers do not receive any confirmation within two days, RSN-Schweiz GmbH would like to encourage consumers to send an e-mail to email@example.com or call us at +41 41 766 26 35.
In order to comply with the revocation deadline, it is sufficient that the notification of the exercise of the right of revocation has been sent before the end of the revocation period.