RIEDEL Heart To Heart Riesling

All RIEDEL glasses are dishwasher save, excluding VINUM GOLD and VINUM PLATINUM. RIEDEL exclusevly recommends MIELE.

For a perfect result:

1. Wash under warm water, detergent is not necessary.
2. Place on line to drain for the time begin.
3. For extra shine, steam over boiling water.
4. To polish use microfiber polishing cloths.
5. Hold glass by base and polish.
6. Use left hand to cradle the bowl and polish with your right hand. Never twist the base and bowl.

To avoid scratches: Avoid contact with other glass or metal. lf available use a stemware rack.

To avoid stains: Use soft water (low mineral content).

To remove stains: Use white vinegar.

Yes, we offer gift wrapping. This option can be chosen in the check out. Click on the giftwrapping option at the items you want to be wrapped.

Payments are accepted via credit card, PayPal, Sofortüberweisung and Klarna. Accepted credit cards are Visa, American Express and Mastercard.

We are sure that your account data is safer in an online shopping environment like ours than regular stores. As far as we are aware no one has ever intercepted an encrypted credit transaction or penetrated a secure server and deciphered an account number. All of our transactions are conducted through Wirecard, one of the Austria’s largest and most secure providers of electronic payment systems.

We offer the following delivery possibilities:

Standard delivery:

• Austria, Germany: 8 Euro
• Belgium, Italy, Croatia, Luxembourg, Netherlands, Slowakia, Slovenia, Czech Rep, Hungary: 10 Euro
• Denmark, Finnland, France, Sweden, Polen: 11 Euro
• Estonia, Greece, Lithuania, Latvia, Malta, Portugal, Romania, Spain: 15 Euro
• Bulgaria, Iceland (no free shipping), Monaco, Norway: 35 Euro
• Israel, UEA: 250 Euro and no free shipping

Orders over € 50 will be delivered free to AT
Orders over € 75 will be delivered free to DE
Orders over € 100 will be delivered free to IT, LU, NL, BE, CZ, FR, MC, HR, HU, SK, SI, ES, BG, GR,PL, RO
Order over € 150 will be delivered free to all other countries (DK, CY, EE, LV, LT, MT, PT, SE, FI) except Iceland, Israel and UAE

Express delivery for 15 Euro: 1 working day to Austria and Germany, when you order till 11am.

Our delivering courier is the Austrian POST AG or TNT. Delivery times are indicative only and subject to the acceptance and approval of your order. Working days are defined as Monday to Friday 8am to 6pm, excluding public holidays. Estimated time is calculated from the moment the shipping confirmation was sent.

Please note that deliveries can take longer in certain remote areas such as Highlands or islands or if your order required additional security validation.

An e-mail message is confirming the exact delivery date. You can also check the status of your order on your MYRIEDEL account.

In order to get more precise information on delivery delays for your area, or to reschedule your delivery, do not hesitate to contact our customer service on +43 5372 64896 (Mo. - Fr. 8am – 1.30 pm) or via e-mail to webshop@riedel.com.

FOR OUR HOSPITALITY CUSTOMERS

Austria/Germany

• Up to 48 glasses: 14,20 Euro
• Up to 72 glasses: 21,30 Euro
• Up to 108 glasses: 28,40 Euro
• Up to 144 glasses: 35,50 Euro
• 36 additional glasses: 7,10 Euro

Luxembourg, Belgium, Netherlands, Czech Republic, Poland, Denmark

• Up to 48 glasses: 16,60 Euro
• Up to 72 glasses: 24,90 Euro
• Up to 108 glasses: 33,20 Euro
• Up to 144 glasses: 41,50 Euro
• 36 additional glasses: 8,30 Euro

Hungary, Solvenia

• Up to 48 glasses: 19,20 Euro
• Up to 72 glasses: 28,80 Euro
• Up to 108 glasses: 38,40 Euro
• Up to 144 glasses: 48,00 Euro
• 36 additional glasses: 9,60 Euro

Portugal, Latvia, Lithuania, Estonia, Spain

• Up to 48 glasses: 40,40 Euro
• Up to 72 glasses: 60,60 Euro
• Up to 108 glasses: 80,80 Euro
• Up to 144 glasses: 101,00 Euro
• 36 additional glasses: 20,20 Euro

France, Italy, Romania, Bulgaria, Croatia

• Up to 48 glasses: 21,00 Euro
• Up to 72 glasses: 31,50 Euro
• Up to 108 glasses: 42,00 Euro
• Up to 144 glasses: 52,50 Euro
• 36 additional glasses: 10,50 Euro

Finland, Sweden

• Up to 48 glasses: 41,20 Euro
• Up to 72 glasses: 61,80 Euro
• Up to 108 glasses: 82,40 Euro
• Up to 144 glasses: 103,00 Euro
• 36 additional glasses: 20,60 Euro

Malta, Cyprus

• Up to 48 glasses: 101,40 Euro
• Up to 72 glasses: 152,10 Euro
• Up to 108 glasses: 202,80 Euro
• Up to 144 glasses: 253,50 Euro
• 36 additional glasses: 50,70 Euro

Greece

• Up to 48 glasses: 62,00 Euro
• Up to 72 glasses: 93,00 Euro
• Up to 108 glasses: 124,00 Euro
• Up to 144 glasses: 155,00 Euro
• 36 additional glasses: 31,00 Euro

All additional countries on request.