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I need help with my order, who do I contact?

There are a number of ways in which you can contact our customer service team:

- Submit a contact form via our Contact page.

- Send us an email at webshop@riedel.com.

- Call us on 0043537264896 (Business hours Mon. - Fri. 9AM - 2PM CET). 

Please be aware that we do not offer ordering or cancelation by phone. Cancelations can be placed via webshop@riedel.com or by using our contact form. Orders must be placed directly in the online shop.