We offer flexible and secure payment options. Here you'll find answers to the most important questions about the checkout process.
您可以在购物车中的结账流程中输入优惠码。请注意，不同优惠码有其自己的使用条件，必须满足这些条件才能在您的订单上获得折扣。
输入优惠码并单击“使用”后，您的折扣将立即显示。如果订单不符合折扣的要求，将不会显示折扣。成功使用优惠码后，折扣金额将从总发票金额中扣除。
根据法律要求，在运往我们业务本土各州的订单中必须收取各州和地方销售税。因此，所有我们的在线订单将包括目的地州实施的销售税。
是的，您在我们的网站上的信息是安全的。我们采取额外的措施来保护您的财务信息的隐私和安全。所有交易都发生在我们网站的安全区域，以便您可以放心在线购物。我们在传输和接收信息和处理您的订单时使用行业标准的加密技术。
SSL：在我们的结账流程中，我们使用128位SSL安全加密。加密您向我们提供的个人信息，确保其安全性和不被第三方访问。然而，最重要的是需要您保护好您的密码，所以请确保您不要将其提供给其他人。%%BRAND%%有着严格的隐私政策，并遵守法定要求。您的数据仅用于处理您的订单和持续改进我们的服务。
您的个人信息绝不会在未经您同意的情况下披露给第三方。有关更多详细信息，请参阅条款和条件部分。
很抱歉您的默认支付方式无法使用。
一些情况可能会影响支付方式的有效性。例如因拼写错误、地址更改、姓氏更改等原因导致交付地址和账单地址不匹配...
然而，请理解，一些支付方式可能涉及更高的成本或风险。与其他平台和商店一样，为了进行安全交易，我们使用独立的信用机构，保留拒绝某些订单的支付方式的权利（您可以在我们的条款和条件中找到更多详细信息）。
我们的客户服务团队无法更改结账时提供给您的支付方式，为了保护您的数据隐私，我们也无法准确了解为什么某种支付方式不可用。
如果您喜爱的支付方式不可用，我们提前表示歉意。您仍然可以使用我们的其他所有服务，并选择其他免费选项。
We ship your order quickly and reliably. Here you'll find all the information about shipping costs, delivery times, and tracking your order.
As soon your order has left our warehouse a order tracking is sent. In addition for our registered customers we offer an order status overview in the account overview. For further questions please contact our customer service team.
We’re sorry to hear, and hope that the items you ordered arrived intact and complete. If the damage only affects your parcel and you would like to return something from that order, you can use any packing material for the return. Please note that we cannot provide substitutes for damaged parcels.
Yes, you can choose a different invoice and shipping address. Please ensure that you are available at that address on the given delivery date and time.
Unfortunately, we are not offering this service at the moment.
This depends on your order status. Please contact our customer service team for help with your request.
This depends on the shipping method and delivery service you have chosen, during your order process.
Please contact our customer service team for further help.
You will receive an order entry email from us once we have received your order and a further email once the order has been despatched. The second email will also contain a tracking number link, so that you can monitor the progress of your consignment.
We know receiving your items as soon as possible is important so in some cases, ordered items that can already be shipped will be sent before the others are ready. It is not possible to combine orders in one package.
If you want to send your order to a different country, you need a customer account. When you are registered, you can switch the country on the right top corner. Please be aware that our terms and conditions as well as the pricing and shipping setting will be adopted to the delivery country. If you need further assistance please contact our customer service team.