Privacy and data protection policy

Contact details:

Should you have any concerns or questions regarding the processing of your data, you may contact the following address:
Tiroler Glashütte GmbH
Weissachstraße 28-34
6330 Kufstein/Austria
Phone: +43 5372 64896
E-Mail: dm@riedel.com

Employees of Tiroler Glashütte GmbH and its affiliated corporations are subject to confidentiality obligations of the Data Protection Act.

We are using the data you provide in order to execute and process your order.

In order to fulfil the contract, we forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. For processing of payments, we forward the necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service providers commissioned by us or the payment service provider you selected in the ordering process.

Data processing for e-mail advertising without newsletter registration and your right to object:

If you provide us with your consent, we will use your data to send by e-mail the newsletter you have subscribed to or marketing information on products similar to those already purchased from our assortment.
You may object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose within the advertising mail, without incurring any costs other than the transmission costs according to basic rates.

Data processing when registering for e-mail newsletter:

If you register for our newsletter, we will use the data required for this purpose or specifically provided by you to send you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

Your rights:

You have the following rights, to the extent provided for and to the extent defined by applicable data protection legislation:

  • Information about your data we have stored and how it is being processed,
  • Correction of incorrect personal data,
  • Deletion of your data stored with us,
  • Restriction of data processing, for example if the accuracy of the data is disputed and we are not yet permitted to delete your data due to legal obligations,
  • Objection to data processing by us and,
  • Data portability.

If you have given us your consent to data processing, you can withdraw this consent at any time with future effect.

We would like to point out that your rights may be restricted, especially if the exercise of your rights is opposed by legal or contractual obligations, if we can invoke an overriding legitimate interest or if third party rights are violated.

You may submit a complaint to the competent supervisory authority at any time. In Switzerland, this is the Federal Data Protection and Information Commissioner (https://www.edoeb.admin.ch/edoeb/en/home.html).

Extended data protection information for Google Analytics:

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer to enable your use of this website to be analyzed. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the United States of America. In case IP anonymization is activated on this website, your IP address will, however, be shortened beforehand by Google within member states of the European Union or in other signatory states of the Treaty on the European Economic Area. Only in exceptional case, the full IP address will be transmitted to a Google server in the United States of America and shortened there.

Google will use this information on behalf of the website operator for the purpose of analyzing your use of the website in order to compile reports on website activities for the website operator and to provide him with additional services relating to website activity and Internet usage. Google will not associate the IP address transmitted under Google Analytics by your browser with other data held by Google. You may prevent the storage of cookies by selecting the appropriate settings in your browser software; however, we would like to point out that in such case you might not be able to use all functions offered by this website to the full extent. Moreover, you may prevent Google from collecting data generated by the cookie and relating to your use of the website (including your IP address), and the processing of such data, by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout).

You can prevent Google Analytics from collecting data by clicking on the following link. An opt-out cookie is set to prevent future collection of your data when visiting this website: Decativate Google Analytics deaktivieren

Further information regarding the terms of use and data protection are available at http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/, respectively. We would like to point out that on this website Google Analytics was amended by the code "anonymizeIp" in order to ensure an anonymized collection of IP addresses (so-called IP-Masking).

We also use Google Analytics to analyze data from AdWords and the DoubleClick cookie for statistical purposes. If you do not want this, you can deactivate it via the ads preferences manager (https://adssettings.google.com/authenticated).

Use of Twitter plugins:

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are labelled with a Twitter logo, for example in the form of a blue "Twitter bird". An overview of the Twitter plugins and their design can be found here: https://twitter.com/about/resources/buttons

If you access a page of our website that contains such plugin, your browser establishes a direct connection to the servers of Twitter. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. By this integration, Twitter obtains the information that your browser has accessed the relevant page of our website, even if you do not have a Twitter profile or are currently not logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter server in the United States of America and stored there.

If you are logged in to Twitter, Twitter can directly associate your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking on the " Twitter" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information will furthermore be published on your Twitter account and displayed to your contacts.

For the purpose and scope of this data collection and the further processing and use of the data by Twitter, as well as your corresponding rights and settings options for protecting your privacy, please refer to the Twitter privacy policy: https://twitter.com/privacy

If you do not wish Twitter to associate the data collected via our website directly with your Twitter account, you must log out of Twitter before visiting our website. You may also completely prevent the Twitter plugins from loading by using add-ons for your browser, e.g. the script - Blocker „NoScript“ (http://noscript.net/).

Use of Facebook social plugins:

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). The plugins are labelled with a Facebook logo or with the addition „social plugin of Facebook“ or „Facebook social plugin“. An overview of the Facebook plugins and their design can be found here: https://developers.facebook.com/docs/plugins

If you access a page of our website that contains such plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. By this integration, Facebook obtains the information that your browser has accessed the relevant page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the United States of America and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website to your Facebook account. If you interact with the plugins, for example by clicking on the "like" button or post a comment, the corresponding information is also transmitted directly to a Facebook server and stored there. The information will furthermore be published on your Faceboook account and displayed to your Facebook friends. For the purpose and scope of this data collection and the further processing and use of the data by Facebook, as well as your corresponding rights and settings options for protecting your privacy, please refer to the Facebook privacy policy: http://www.facebook.com/policy.php

If you do not wish Facebook to associate the data collected via our website directly with your Facebook account, you must log out of Facebook before visiting our website. You may also completely prevent the Facebook plugins from loading by using add-ons for your browser, e.g. the “Facebook blocker”.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as withdrawal of any consents granted or objection to a specific use of data, please contact dm@riedel.com.

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